Michael Dino Dinnocenzo
ITSM Implementation and Support
- Role
- Senior Information Technology Service Management Consultant at Flycast Partners
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Michael Dino Dinnocenzo
Dedicated IT enthusiast committed to continuous skill development, seeking a pivotal role within a collaborative team focused on enhancing user satisfaction, business profitability, and system uptime in a large-scale network environment. Adept at implementing innovative solutions, driving team growth, and ensuring professional development opportunities.
Experience
Senior Information Technology Service Management Consultant
Sep 2025 — Present
Helping customers realize the potential of their ITSM tools with industry standard and best practice configurations. Helping to reduce the time to resolution on support tickets in the ITSM and ESM worlds while utilizing todays top software platforms.
Education
Pikes Peak State College
CIS
1997 — 2011
Skills
- Windows Xp
- Networking
- Active Directory
- Xp
- Windows Server
- Hardware
- Microsoft Exchange
- Troubleshooting
- Servers
- Disaster Recovery
- Vmware Esx
- Sharepoint
- Microsoft Office
- Switches
- Antivirus
- Network Security
- Firewalls
- Group Policy
- Dhcp
- Laptops
- Cisco Technologies
- Vmware
- Windows 7
- Bmc Remedy
- Technical Support
- Virtualization
- Routers
- Software Documentation
- Dns
- Windows
- Wireless Networking
- Network Administration
- Vpn
- Network Engineering
- Tcp/Ip
- Software Installation
- Computer Hardware
- A+ Certified
- Information Technology
- Help Desk Support
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.