Michael C.
Operations Support Specialist | Crisis-Ready Ops Leader | Seismic & Emergency Systems Certified
- Role
- Operations Support Specialist at Class Valuation
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Michael C.
I build order out of chaos. My career cuts across valuation, hospitality, entrepreneurship, and emergency management, and the throughline is clear: I solve problems fast, keep operations running under pressure, and get teams aligned when it matters most.At Class Valuation, I keep nationwide appraisal workflows on track by coordinating assignments, directing teams, and clearing obstacles in real time. At Solidifi, I advanced from client services to regional management by tightening processes and driving client success. Earlier, I audited hotels at Deloitte, ran hurricane rideout operations for Florida hotel chains, and turned broken front desks into high-functioning systems.I also run MACPhoto, a photography brand built on precision, storytelling, and human connection. It keeps my creative edge sharp and my people skills sharper. Strengths:• Calm, decisive leadership in high-stakes situations• Operations expertise that identifies bottlenecks and fixes them fast• Clear communicator who builds trust across teams and clients• Steady energy and humor that keep teams performing under pressure Certified in FEMA IPAWS, Seismic Hazard Risk, and Weather Forecasting. I study how systems hold up under stress—geological, operational, or human—and I bring that insight to every role. My goal is simple: grow, lead, and deliver results that last.If you need someone who thrives in high-pressure environments, adapts without hesitation, and brings both structure and optimism to the grind, let’s connect.
Experience
Operations Support Specialist
Jul 2023 — Present · Buffalo, NY, US
Provide day-to-day support across complex national appraisal workflows, including fee quoting, panel assignments, payment coordination, and client communication. Known for staying calm under pressure, resolving escalations efficiently, and bringing humor to even the most chaotic queue days.
Education
Hamburg Senior High School
Advanced Regents Diploma, General Studies
2004 — 2008
Buffalo State University
Bachelor of Science - BS, Geophysics and Seismology
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