Michael Callo

About Michael Callo

Strategic and people-focused, I bring 10 years of cross-sector experience supporting public and private sector clients in guiding strategic initiatives across government, healthcare, IT, financial and professional services. With a core focus in strategy delivery and project management, I specialize in functional roles where I support implementing solutions that enhance operations, deliver insights, improve client services, and execute business outcomes for C-suite executives.My expertise spans: Project & Program Management Strategic Operations and Strategy Execution Product Management and Strategy Implementation Program Governance and Oversight Process Improvement Executive Communications Client Service DeliveryKnown for effective communication and stakeholder engagement, I excel at building relationships, managing project plans, and aligning cross-functional teams to achieve strategic goals. I hold my MBA from the University of Maryland, College Park.“He is focused, persistent, results-oriented individual and a compassionate, kind human being. I have been particular impressed with his ability to manage multiple priorities during turbulent times” - Vice President, HR Advisory, Gartner

Experience

1. Senior IT Program Manager

   Cardone Training Technologies, Inc.

   Oct 2025 — Present

   Facilitate NetSuite deployment in partnership with Finance, Legal, Marketing, and Web Development, managing the project lifecycle, cross-functional dependencies, and IT service matrix alignment to support financial and CRM-driven workflows. Lead cross-functional discovery sessions to audit enterprise-wide software stack and document process workflows, software integrations and automations. Resulting initiatives have resulted in direct reduction of IT overhead by 10% as of CY25. Drive the implementation and adoption of enterprise AI accounts, while partnering with Web Development, System Engineering, and Digital Marketing teams to design custom GPTs and data connectors, ensuring brand-aligned responses to real-time data. Develop standard operating procedures and governance frameworks to align and advance business process improvement strategies. Manage SaaS vendor and professional service partner relationships, including contract renewals, product evaluations, and internal demonstrations to enhance utilization of SaaS applications across the organization.

Education

• Virginia Polytechnic Institute and State University

  Bachelor’s Degree

• Virginia Tech

  Bachelor of Science - BS

• University of Maryland - Robert H. Smith School of Business

  Master of Business Administration - MBA