Michael Brent Lafferty

Experience

1. Manager

   Centric Consulting

   Jan 2022 — Present · Louisville, KY, US

   Leads the collaboration with internal teams and external clients to facilitate BCS (Business Consulting Services) engagements focused on improving & transforming business.Leader for payment facilitator process documentation and improvements- Facilitate all Scope of Work contracted with client, managed budget, timeline, status reporting and presentations, and final deliverables- Lead reviews to define the workflow and document the processes- Identify the pain points & potential areas of improvement- Developed 90 summary recommendations to improve overall operations.Led Procure to Pay Process Assessment for major construction company- Drive all current state and future state design workshops- Identify functional/capability gaps in operations, develop the ideal future state roadmap & optimization efforts.Championed a M&A/Integration engagement for an autonomous vehicles company- Collaborate with leadership to enable go-live activities for the purchase of a new software company. Financial service company WI Contracts process assessment- Facilitated an end-to-end assessment of operations focused on post-execution, identifying key stakeholders, activities, and opportunities for improvements for people, process, and technology.Led a process capability assessment & solution development engagement- Conduct an engineering analysis to assess the current E2E system capability and informed 90 improvement recommendations