Michael Beste
Analytics Executive | AI Solutions Leader | Customer Enterprise Senior Vice President
- Role
- SVP Analytics, Reporting and Research at GM Financial
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Michael Beste
CX Solutions leader whose career in customer experience, marketing analytics and credit risk management has spanned over 25 years. My teams currently focus on all aspects of CX to drive continuous improvements and maintain industry leading loyalty. They have successfully grown and refined virtual AI assistants across voice and digital channels, rapidly scaling to improve customer satisfaction and efficiency. My diverse background has provided me with a well-rounded perspective on organizational and consumer behavior, allowing for fast, iterative (Agile/SAFe) deployment of innovative and effective business solutions.
Experience
SVP Analytics, Reporting and Research
Jan 2021 — Present · US
Education
Texas Christian University
Executive Education, Communication and Media Studies
Texas A&M University-Corpus Christi
Master of Business Administration - MBA
Texas McCombs School of Business
Bachelor of Business Administration - BBA, Finance
Stanford University
Center for Professional Development, Foundations for Data Science
MIT Sloan Executive Education
Professional Education, Machine Learning
Skills
- Credit Risk
- Investment Advisory
- Banking
- Risk Management
- Sas Programming
- Financial Analysis
- Commercial Banking
- Credit Scoring
- Direct Marketing
- Credit Analysis
- Data Modeling
- Portfolio Management
- Loans
- Finance
- Credit
- Decision Support
- Product Development
- International Finance
- Financial Services
- Consumer Lending
- Sas/Sql
- Leadership
- Mortgage Lending
- Commercial Lending
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