Michael Badamo
- Role
- Strategic Customer Success Manager at Netlify
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Michael Badamo
Every major technology lands the same way: in two rooms that never quite talk to each…
Experience
Strategic Customer Success Manager
Nov 2024 — Present
Own the entire post-sales lifecycle for a portfolio of dozens of strategic enterprise accounts across numerous high-impact industries (eg: tech, media, finance, telco), holding direct responsibility for driving on-time renewals and identifying and converting expansion opportunities.*Serve as the strategic \"quarterback\" for enterprise clients, leading a cross-functional team of Account Executives and Solutions Engineers to drive value realization through expert guidance on system architecture, developer workflows, and modern web rendering and caching strategies within a composable web environment.*Advise enterprise customers on leveraging the Netlify PaaS environment as a premier deployment target for modern AI applications, including sophisticated co-pilot functionalities and autonomous agentic systems.*Act as a mentor for new hires, developing onboarding materials and processes that accelerate their ramp time and effectiveness within a technically complex product environment.
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