Michael Silva

About Michael Silva

With over 25 years of hands-on experience in Software Quality Assurance (QA), I have…

Experience

1. Qa Manager

   The Intersect Group

   Mar 2025 — Present · Chicago, IL, US

   Oversee and manage the coordination of multiple internal and external testing teams. Responsible for organizing and optimizing test case creation, leading the development of user acceptance testing (UAT) plans, and ensuring the efficient execution of testing processes across multiple teams. Key Responsibilities:Testing Coordination & Process Improvement:Ensure testing efforts are aligned and eliminate redundant efforts by consolidating test cases and coordinating across multiple groups.Develop and maintain standardized processes for creating and managing test plans and user stories in Jira and Zephyr.· UAT Leadership:· Own and drive the creation of UAT plans, ensuring they are understandable and actionable for business users.· Lead discussions with business stakeholders to identify and refine key UAT cases, ensuring that the test cases are practical and effective.· Provide guidance on UAT process and structure, ensuring clarity and consistency for future projects.· Work closely with Product Managers (PMs) and Product Owners (POs) to refine user stories, testing requirements, and testing schedules.· Facilitate and lead meetings between internal and external testing teams to coordinate schedules, share updates, and resolve any conflicts.· Serve as the main point of contact for all testing-related issues and push for alignment between teams.· Test Case Management· Proactively identify risks and obstacles, suggesting improvements or solutions where needed.

Education

• DePaul University

  Bachelor of Arts - BA

  2014 — 2022

• George Mason University

  Engineering

• Northern Virginia Community College

  AS

  1985 — 1986

Skills

• Quality Assurance
• Agile Methodologies
• Hp Qtp
• Scrum
• Regression Testing
• Test Strategy
• Waterfall
• Software Development Life Cycle (Sdlc)
• Qtp
• Test Automation
• Testing
• Selenium
• Integration Testing
• Business Process Improvement
• Hp Quality Center
• Test Cases
• Test Planning
• Sql Server
• Process Improvement
• Integration
• Manual Testing
• Team Leadership
• Sdlc
• Sql
• Quality Center
• Java
• Performance Testing
• Agile
• Regression
• Software Quality Assurance
• User Acceptance Testing
• Windows
• System Testing
• Microsoft Sql Server