Michael Ambrosia

About Michael Ambrosia

Semiconductors / Medical Devices / Imaging / Customer Service / Project Management / Mechanical Engineering / Marketing / Quality and RegulatorySpecialties: PE License, State of OhioPMP, Project Managment Institute

Experience

1. Senior Director, East Region Head, Service

   Applied Materials

   Jan 2024 — Present · US

   Provides regional leadership to service organization, ensuring all customer installation, repair and maintenance activity of Applied Materials semiconductor tool installed base is performed in compliance with company and customer policies, business processes, and quality standards. Leads a business unit with multiple levels of managers across a diverse employee base in the Eastern United States.• Full P&L responsibility for Eastern Region, including annual budgeting and monthly forecast updates for operating expenses and capital expenditures. Responsible for top line growth (customer facing), and bottom-line margin rate of East Region.• Establishes a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.• Leads and develops departmental management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. • Develops a strong working relationship with Divisional and Corporate functional leaders, ensuring alignment with Company\'s standards and objectives, and providing input and feedback on field operational challenges and support needs.• Applies in-depth knowledge of own segment/function, business, and commercial expertise to differentiate from the competition.• Influences and negotiates at the top executive levels, presents and defends complicated or delicate issues.

Education

• Cleveland State University

  MSBioE, Biomedical Engineering

  2009 — 2012

• Weatherhead School of Management at Case Western Reserve University

  MBA, Operations

  2002 — 2005

• Ohio University

  BSME, Mechnical Engineering

  1996 — 2001

Skills

• Six Sigma
• Product Launch
• Optimization
• Quality System
• Quality Systems
• Green Belt
• Statistics
• Minitab
• Sap
• Process Engineering
• Automation
• Business Process Improvement
• Engineering
• Cad
• Value Stream Mapping
• Process Improvement
• Kaizen
• Quality Management
• Continuous Improvement
• Compliance
• Problem Solving
• Design of Experiments
• Manufacturing
• Spc
• Product Development
• Lean Manufacturing
• Fmea
• Root Cause Analysis
• Black Belt
• Program Management
• Dmaic
• Doe
• Cross-Functional Team Leadership
• Lean Sigma
• Validation