Michaela Gerretz

Implementation Consultant- Pace @Tyler Technologies

US

I work as an Implementation Consultant for Tyler\'s Planned Annual Continuing Education (PACE) program, which is a subscription-based service designed to help clients fully leverage their Enterprise ERP software. The PACE program provides ongoing training, education, and enhancements through regularly scheduled software releases, ensuring that employees can stay up-to-date with new features and functions as they are introduced.In my role, I support customers by helping them optimize their use of Human Resources and Payroll modules within the ERP system. I guide clients through the implementation process, assist with training, and ensure they are utilizing the software\'s capabilities to streamline their HR and payroll processes effectively. My goal is to empower organizations to maximize the value of their ERP investment while ensuring their teams are well-equipped to use the system efficiently and effectively.

Florida State University

Bachelor's degree

St. Petersburg College

Associate of Arts - AA