Michaela Lammens

About Michaela Lammens

With over six years of professional experience, my core competencies lie in account management, product optimization, and data-driven decision-making. My expertise in managing intricate details and organizational processes supports Schleich\'s efforts to streamline Ecommerce strategies and enhance product visibility across online platforms. My goal is to contribute innovation through meticulous account oversight and a dedication to continuous improvement.At Run AMZ, I managed account health, product launches, and the maintenance of online listings, ensuring each task was executed with the highest level of attention to detail and organization. I honed my ability to prioritize high-impact tasks, leveraging skills in SKU management, catalog optimization, and inventory auditing to support the team in tracking optimization efforts. My experience at Safavieh, where I managed over product listings across major e-commerce platforms, further underscores my proficiency. I am well-versed in tools like Vendor Central, Seller Central, Supplier One and Supplier Oasis, alongside strong skills in Microsoft Office, particularly Excel (pivot tables, lookups), and effective teamwork.

Experience

1. Ecommerce Specialist

   schleich®

   Aug 2024 — Present · Charlotte, NC, US

   Manage Ecommerce accounts for Amazon US, Canada, Mexico and Walmart US focusing on catalog optimization, supply chain setup, and product availability. • Ensure compliance by overseeing product testing, certification, and maintaining active listings across multiple platforms. • Initiate catalog and merchandising improvements to optimize customer experience and drive sales through promotional strategies. • Collaborate on asset uploads for video and enhanced content, ensuring alignment with brand standards across Ecommerce accounts. • Manage Andon Cord process to audit product listings and inventory, improving customer experience and resolving potential issues. • Escalate and resolve dropship order issues, identifying root causes and implementing corrective actions to maintain operational efficiency. • Analyze SKU performance to identify growth opportunities and collaborate with National Account Managers to drive revenue. • Execute keyword optimization, store merchandising, and brand store audits to increase product visibility and sales on Amazon.

Education

• SUNY Oneonta

  Bachelor of Science - BS, Busines Economics Major & Sports Management Minor

  2015 — 2019

• ST. FRANCIS PREPARATORY SCHOOL

  High School Diploma

  2011 — 2015