Mike Shontz
OPERATIONAL EXCELLENCE LEADER ✦ Field Services & Maintenance ✦ Multi-Site Leadership ✦ Lean Six Sigma & TPM Implementation ✦ Cost Optimization ✦ Asset Reliability ✦ Union & Non-Union Workforce Management
- Role
- Director of Field Services at Opta Group
- Location
- East Liverpool, OH, US
- LinkedIn followers
- 500 followers
About Mike Shontz
I\'m a senior field services and maintenance executive specializing in multi-site operations, Lean Six Sigma implementation, and operational transformation in high-stakes industrial environments. Over 20+ years across GE Transportation, manufacturing, and field services organizations, I\'ve led teams, projects, and partnerships that strengthened asset reliability and cost efficiency while keeping safety, continuous improvement, and operational excellence firmly aligned.My experience spans frontline technical roles through to executive responsibilities. I\'ve overseen day-to-day operations for multi-site field service teams, led organization-wide TPM and CMMS implementations, and managed operations across 15+ locations spanning the U.S, Mexico and Canada. I\'m comfortable navigating complex stakeholder landscapes encompassing customers, vendors, union and non-union workforces, regulatory agencies, and cross-functional partners, while staying grounded in clear communication and data-driven decision-making.I thrive on building high-performing teams, optimizing resources strategically, and guiding organizations through growth and change without losing sight of why we exist: to deliver safe, reliable operations that support customer success and drive sustainable business results.Key Results: Reduced spare parts inventory 50% from $6M to $3M across 7 locations by leading network-wide rationalization using Oracle data analytics, optimizing working capital while eliminating obsolete redundancies and maintaining uninterrupted customer service. Achieved $2.1M in cost savings and earned 2015 GE Engineering Simplification Award by engineering automated validation solutions that eliminated 24/7 manned coverage requirements, reducing premium labor costs $350K per test cycle. Implemented Lean Six Sigma TPM systems across multiple organizations monitoring OEE, MTBF, and MTR, establishing data-driven maintenance protocols that improved asset reliability and operational performance. Led 27 cross-functional leaders and multicultural field service teams across North America, overseeing maintenance of production equipment at customer sites operating on 24/7 schedules while maintaining safety-first culture.Let\'s connect if you\'re seeking a strategic field services leader who can drive multi-site growth, strengthen operational culture, and navigate complex environments while advancing asset reliability, cost optimization, and resilient teams through periods of significant change and expansion.
Experience
Director of Field Services
Sep 2024 — Present
Opta Group is a leading supplier of performance materials and specialty chemical solutions, serving the specialized needs of the steel, aluminum, copper, glass, cement, and chemical industries.Our expertise lies in sourcing materials, chemicals, and metallurgical additives to create custom blends, along with providing comprehensive customer solutions and field services tailored to each customer\'s unique application, ensuring optimal performance and satisfaction.
Education
PennWest Clarion
Associate's degree, Applied Science Industrial Technologies
2005 — 2008
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