Michael Zam

Role: Senior Servicenow Developer at Walmart
Location: Jersey City, NJ, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Michael Zam

At Walmart, my focus as a Senior Service Now Developer is on designing ITIL-standard…

Experience

Senior Servicenow Developer
Walmart
Mar 2021 — Present · NJ, US
Worked on multiple projects, primarily focusing on the ServiceNow ITSM and ITOM modules, delivering efficient IT service management solutions and operational processes. Implemented, documented and maintained the Service-Now platform to meet specific businessneeds to support ITIL and business processes. Implementation of ITSM modules in ServiceNowusing ITILframework principles with strongunderstanding of ITIL V3, Deep functional and technical knowledge of Service Now. Experience in implementation and generating Business Rules, Script Includes, Data Dictionary,Ul Actions, Ul Policies, Client Scripts, Ul Actions and Validations Scripts in ServiceNow usingJavaScriptand Glide System. Created reports, Workflows, data imports for Incident, Problem, Service Request, and ChangeServiceNow modules. Maintained CMDB & Asset process and system documentation. Ensure the validity ofconfiguration data through mature processes supporting ITSM workflow integrations. Setting up ServiceNow Discovery Configuration Management & Change Management along withAdvanced Risk Assessment Calculator (on a script include level). Have hands-on experience on Integrating ServiceNow with third party tools and Domainseparations for the external users to raise incidents in SNOW. Specialized in ITSM, ITOM, and ITBM applications. Experience with ServiceNow product updates, features, and enhancements. Configured Event Management (ITOM) by configuring Connector Instances and ConnectorDefinitions. Involved in development of requirement integration components (SSO, LDAP, and SOAP). Facilitating ServiceNow Performance Analytics in delivering out-of-box services. Strong knowledge in creation of PA reports, updating the OOB indicator which includes servicemanagement operations, service strategy, Human resources management.

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@bit.ly
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

bit.ly

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Michael Zam

Experience

Senior Servicenow Developer

Find verified contacts for anyone on LinkedIn