Michael Wray
Strategic Operations Leader | Proven Success in Transforming Complex Projects & Delivering Multi-Million Dollar Value Opportunities | Driving Operational Excellence & Cost Optimization
- Role
- Director of Customer Value Delivery, Americas at Vusion
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Michael Wray
As an experienced Operations leader, I specialize in driving impactful strategic initiatives, optimizing processes, and leading cross-functional teams to deliver tangible results. Throughout my career, I’ve honed my expertise in program management, change management, and operational excellence across multiple industries, including retail, transportation, and manufacturing.Currently, as the Manager of Program Improvement at The Fresh Market, I oversee strategic operations projects, including the implementation of the UKG Dimensions labor management system and the electronic shelf labels fleet initiative. I’ve contributed significantly to improving operational efficiency, fostering collaboration, and driving cost savings. Key accomplishments include facilitating top-line growth, negotiating a multi-million dollar contract for electronic shelf labels, and enhancing EBITDA through process improvement and implementation of LEAN principles. My leadership has been instrumental in aligning teams, reducing waste, and implementing effective risk management strategies.Previously, I’ve served in leadership roles at Transplace, Carolina Tractor & Equip, and Transportation Insight, where I consistently delivered improvements in P&L, customer retention, and operational efficiency. My focus on continuous improvement, data-driven decision-making, and team empowerment has led to substantial cost reductions and revenue growth. I am passionate about fostering a culture of collaboration, innovation, and operational excellence to drive long-term success for any organization.I’m always open to building relationships with industry peers and exchanging insights. Let’s connect!
Experience
Director of Customer Value Delivery, Americas
Jan 2026 — Present
Education
Bellarmine University
Master of Business Administration (M.B.A.), Executive Master of Business Administration
2011 — 2012
University of Louisville
Bachelor of Arts (B.A.), Political Science
2006 — 2008
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