Michael Willms
Director of Software Engineering at APEI
- Role
- Director of Software Engineering at American Public Education, Inc. (APEI)
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Michael Willms
Results-driven IT Leader with extensive experience delivering scalable, compliant, and…
Experience
Director of Software Engineering
American Public Education, Inc. (APEI)
Oct 2024 — Present
Effectively manage an internal SIS team of 6 along with several outside consultants on numerous IT projects and application support spanning multiple domains and educational units• Analyze issues, conduct root cause analysis, and help in the resolution of problems using defined problem management procedures• Comprehensively led a project to address critical onboarding issues with an educational unit through documentation, gap analysis, service/process improvements, training, communication, and defined escalation paths
Education
Bradley University
Bachelor of Science, Business Management
Rock Valley College
Associate in Arts
Skills
- Business Requirements
- Sharepoint
- Business Process
- Requirements Gathering
- Business Analysis
- Analysis
- Software Documentation
- Sdlc
- Process Improvement
- Campusvue
- Project Management
- IT Strategy
- Requirements Analysis
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