Michael Wholley

Retail Sales Customer Service Leader @Lowe's Companies, Inc.

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2016 — Present

Retail Sales Customer Service Leader @Lowe's Companies, Inc.

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Responsible for working with every department within the Ballantine, NC store to increase sales, professional referrals, lifting of customer service scores and use of new software rollouts. Working closely with management for use of new products, promotions and to increase teamwork amongst the departments. The Ballantine store was named a Lowes flagship store in 2019. I moved to Charlotte, NC in 2016 and accepted this position to be close to my terminally ill brother & his family. He has since passed away and while I enjoy working with Lowes I am examining the best means to return to my prior career path, making use of my vast experience & succeses

EDUCATION

1982 — 1986

Villanova University

Bachelor of Arts (B.A.), Economics

N/A

Pleasantville HS

HS diploma

SKILLS

TeachingPublic SpeakingBusiness AnalysisStrategyHtmlMicrosoft WordTeam LeadershipEnterprise SoftwareEnterprise ArchitectureSales ManagementOutlookMicrosoft OfficeSalesSales PresentationsBudgetsAccount ManagementManagementTeam BuildingEnglishFinancial ServicesStrategic PlanningVendor ManagementLeadershipWindowsConsultative SellingTeam ManagementSalesforce.comValue PropositionsPowerpointRfpMicrosoft ExcelPhotoshopBusiness DevelopmentResearchInvestmentsEcmpConsultingCustomer Service

ABOUT MICHAEL WHOLLEY

Financial Services / Sales Management / IT Services/ Professional Services • 20…

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Michael Wholley — Retail Sales Customer Service Leader at Lowe's Companies, Inc. in Charlotte, NC, US | Unifers