Michael Wheeler

About Michael Wheeler

Passionate enterprise leader focused on enabling people and driving business growth. Diverse specialties across all aspects of information technology including enterprise cloud, application delivery, infrastructure services, cyber security, infraSecurity, platforms, DevOps, program delivery, and business readiness. Possess versatile management skills, capable of leading and motivating teams and individuals across multiple facets of technology and business. Strong communicator, focused on building relationships with partners and clients. Known for the ability to effectively partner with customers and work across teams and platforms to solve complex problems with a high sense of urgency.Highlights:• Lead Application development/strategy/delivery/operations across six major Commercial business lines and the technology delivery owner of the majority of Cigna US Commercial Portfolio • Established Cigna\'s Cloud CoE growing it from inception to a sixty-person team over four years accelerating secure and scalable enterprise cloud adoption; Cigna\'s CoE was awarded the 2023 IDC Future Enterprise Best in Future of Digital Infrastructure Awards• CIO appointed Enterprise 1/1 Readiness leader overseeing all Technology readiness planning and execution. Successfully lead two 1/1s exceeding availability targets which included significant one-time complexities with PBM Reimplementation (1/1/20) and the first 100% remote employee readiness effort in the first year of Covid (1/1/21).• CIO appointed to lead Cigna\'s response to broader industry security breaches including the establishment of the ELT chartered Cyber and Privacy Council and Cigna Information Protection program delivery organization.• Built an enterprise class Platform and developer enablement organization including public cloud, private cloud and enterprise DevOps enablement which has fueled enterprise adoption and modernization. • Led five enterprise data center consolidations spanning over three megawatts of capacity leading to over $8M in annual savings while improving our operating position. • Established enterprise standards for application delivery operational readiness applying them to multiple programs under management and rolled out across the software delivery and infrastructure organizations.• Responsible for material creation to the Board of Directors across multiple initiatives including cyber and privacy, technology operations, and technology strategy.

Experience

1. Vice President Information Technology

   Cigna Healthcare

   Dec 2023 — Present · Hartford, CT, US

   Lead Cigna Healthcare Front Office TechnologyResponsible for all strategy/delivery/operations across nine Commercial business lines and the technology delivery owner of the majority of the US Employer Portfolio.• Accountable for a $90M+ annual operating budget, responsible for an incremental $180M in annual project delivery, lead 1400+ resources, enabling $3B+ of earnings, driving $30B of revenue and supporting more than 14M customers:• Single accountable leader for our US Medical Front Office Technology team accountable for all broker, sales, client, testing, Pharmacy, Vision, Dental, and Supplemental platforms along with delivery of 80% of the annual US Employer Portfolio. This includes collaborating with both Cigna & Evernorth teams across business & technology domains to create new solutions that integrate previously siloed functions.• Accountable for over 300 Technology applications spanning multiple technology platforms including Mainframe, Distributed, Private Cloud, Public Cloud. Applications span access to care, case install, client management, pricing, Medical Rx, sales, broker and sales payments, data management, Vision, Dental, Supplemental, and monetization.

Education

• University of Connecticut

  Bachelor of Science, Business Administration, Management Information Systems

  2003

• University of Connecticut School of Business

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2006 — 2010

Skills

• Management
• Sdlc
• Vendor Management
• Process Improvement
• Data Center
• Visio
• Finance
• Business Analysis
• Enterprise Software
• Enterprise Content Management
• Marketing
• Program Management
• Project Management