Michael Whalen

Senior Account Manager @TELUS Business

London, ON, CA

As an Account Manager, I am an ambassador of our brand and client experience. I collaborate closely with Public Sector enterprise leaders to solve their current and future business transformation initiatives related to: Cybersecurity, IoT, Managed Services, Operational Optimization, Unified Communications, and IT Professional Services.• Manage a territory of existing and non-billing Accounts in Ontario Enterprise Public Sector• Engaged C-Suite Level Executives across Public Sector organizations with a specific focus on delivering Business and Digital Transformation related solutions.• Solution portfolio includes: Internet of Things, Mobility, Cyber Security, Network Solutions (SD-WAN, MPLS, Unified Communications, Cloud, Managed Services, SaaS).• Extensive knowledge of CRM Software (Salesforce Lightning), Excel, PowerPoint, Google Suite• Participated in Premier Sales Organization Training on effective Solution Selling & Leadership Selling processes.• Accredited with Canadian Professional Sales Association- Certified Sales Associate Designation2025 Presidents Club Award Winner2025 Premier Club Award Winner2025 Quota Attainment: 198%

Wilfrid Laurier University

Bachelor of Arts (B.A.), Communication and Media Studies