Michael Warner
- Role
- Senior Delivery Manager at Bank of America
- Location
- Newark, DE, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Senior Delivery Manager
Sep 2014 — Present
Responsible for all projects in the Consumer Card, Deposits and Shared Technology Operations Divisions
Education
University of Delaware
Organizational Communications
1976 — 1980
St. Mark's High School
College/University Preparatory and Advanced High School/Secondary Diploma Program, College/University Preparatory and Advanced High School/Secondary Diploma Program
1972 — 1976
Skills
- Project Management
- Outsourcing
- Sdlc
- IT Outsourcing
- Management
- Team Building
- Software Development
- Enterprise Architecture
- Governance
- Business Process Improvement
- Service Management
- Information Technology
- Service Delivery
- Project Delivery
- Business Analysis
- Telecommunications
- Data Center
- Analysis
- Program Management
- IT Operations
- IT Management
- Disaster Recovery
- Call Center
- Vendor Management
- Ms Project
- Call Centers
- IT Service Management
- Change Management
- Process Improvement
- Integration
- Project Portfolio Management
- Stakeholder Management
- Team Leadership
- Software Project Management
- System Deployment
- Crm
- Itil
- Project Planning
- Risk Management
- Team Management
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