Michael Vincenti
Branch Operations Specialist @California Bank & Trust
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WORK HISTORY
Branch Operations Specialist @California Bank & Trust
Utilize increased limits to assist the branch location staff with teller transactions and wires above their job title limits- Assist local branch staff with new customer accounts by verifying information and ensuring compliance with bank policies, resulting in accurate and error-free account setups- Provide excellent customer service by resolving inquiries promptly and professionally, resulting in 99%+ transaction accuracy and 100% customer satisfaction
EDUCATION
COOP Careers Fellowship
Digital Marketing
California State University, Long Beach
Bachelor of Arts - BA, History
ABOUT MICHAEL VINCENTI
A finance professional with over a decade of customer service experience, strong Excel and presentation skills, and a background in writing economic history research papers, I can interpret data, use the data to drive strategies and present the data to a diverse group of individuals. I am always eager to learn and innovate and have shown this through many certifications and a fellowship at COOP to hone my abilities.
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