Michael V. Short
Owner of Smoke House Meats Gourmet BBQ and Mortgage Servicer with Canvas Credit Union
- Role
- Mortgage Servicer at Canvas Credit Union
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Michael V. Short
Smoke House Meats Gourmet BBQ Catering Self Starter in the BBQ/Food Catering Business.…
Experience
Mortgage Servicer
Mar 2017 — Present · Lone Tree, CO, US
Responsible for handling phone calls and correspondence from customers with questions or concerns regarding their mortgage and providing timely and accurate resolutions.2. Perform a wide range of mortgage loan servicing activities to include, but not limited to: escrow account management, year-end reporting, account research, payment adjustments, payoff processing and various loan maintenance needs.3. Responsible for minimizing member impacts and ensuring each member has a positive interaction with mortgage servicing.4. Work with other credit union departments to ensure the workflow or process is providing the best service to the members.5. Assist in identifying potential risks, communicate them to management and take appropriate steps to avoid risk.
Skills
- Management
- Team Building
- Operations Management
- Program Management
- Public Speaking
- Consulting
- Financial Analysis
- Risk Management
- Social Media
- Analysis
- Event Planning
- Marketing
- Software Conversions
- Strategic Planning
- Microsoft Office
- Sales
- Leadership Development
- Process Improvement
- Project Management
- Customer Service
- Business Analysis
- Budgets
- Training
- Leadership
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