Michael Uchida

About Michael Uchida

Over a decade of experience in sales, operations, and leadership I worked on a variety of projects from new store openings to virtually leading teams across the country in online sales and service. Using strong interpersonal skills and attention to detail I like to work collaboratively with teams to improve workflows in order to increase efficiency and build strong results. I\'m always dedicated to creating a positive culture within the workplace.

Experience

1. Operations Coordinator

   Tiffany & Co.

   May 2023 — Present · Bellevue, WA, US

   Ensured compliance with all internal procedures and maintained inventory accuracy and raised quarterly operations audit score from 54% to 83% during my tenure by raising standards for daily, monthly, and quarterly operational excellence. Completed daily tasks of order fulfillment, shipping and receiving merchandise, cleaning jewelry, taking in jewelry repairs according to company operational policies and procedures.Led a team of 3 Operations Professionals and collaborated with them on procedural initiatives to overcome operational obstacles, refine processes, and elevate daily inventory and service standards. Supported 2024 Blue Book event operations by supporting incoming and outgoing merchandise, partnering with regional operations managers as clients made their purchases.

Education

• University of Washington

  Bachelor of Arts - BA, Korean Language and Literature

Skills

• Customer Service
• Korean
• Public Speaking
• Teaching
• Foreign Languages
• Intercultural Communication
• Event Planning
• Teaching English as a Second Language
• International Relations
• Social Media
• Research
• Os X
• Css
• Leadership
• Linguistics
• Data Analysis
• Translation