Michael Thompson-Hall

Agile Team Lead Delivery Manager @Kainos

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Agile Team Lead Delivery Manager @Kainos

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CA

Delivered a $5M+ province-wide digital platform for the Government of Nova Scotia, modernizing road-test booking across 22 locations.Led three distributed Scrum teams (20+ contributors), improving delivery predictability by 35% through roadmap alignment, dependency management, and release readiness practices.Coordinated releases across Engineering, QA, and DevOps to ensure secure, compliant production deployment.Implemented governance, RAID tracking, and executive reporting to improve transparency and release readiness.Leveraged AI-assisted planning and reporting tools to improve forecasting accuracy and stakeholder visibility.

EDUCATION

2016 — 2018

Saint Mary's University

Master’s Degree, MTEI (Master of Technology Entrepreneurship & Innovation) at Sobey School of Business.

2012 — 2016

University of Technology, Jamaica

Bachelor’s Degree (Hons), Bachelor of Science Degree in Information Technology, Minor in Information Systems – Honors

N/A

Project Management Institute

Project Management Professional (PMP)

ABOUT MICHAEL THOMPSON-HALL

I’m a Senior Delivery & Technical Project Manager with 10+ years leading client service delivery and enterprise initiatives, including 7+ years delivering cloud, SaaS, and digital transformation programs in regulated environments.I specialize in building predictable delivery across cross-functional teams by aligning Product, Engineering, QA/DevOps, Compliance, vendors, and business stakeholders. My focus is on governance, dependency management, and disciplined release execution that enables organizations to deliver complex initiatives with clarity and confidence.Highlights include delivering $60M+ in enterprise cloud and SaaS initiatives across government, financial services, and professional services sectors; leading distributed teams of 5-25 across multi-time-zone environments; improving delivery predictability by 35% through stronger governance and AI-enabled planning; increasing customer adoption and success by 25%; and contributing $1.5M+ in expansion revenue by aligning delivery outcomes with business objectives. I have directed programs valued up to $5M+, including initiatives for government and global consulting clients.I have delivered regulatory payments releases, public-sector digital platforms, and enterprise CRM and data transformation initiatives. I work best in environments that value accountability, transparency, and measurable outcomes - whether in public sector modernization, financial services change programs, or consulting delivery.Core strengths include:• Technical Project & Delivery Management• Delivery Governance, RAID & Dependency Management• Cloud & SaaS Transformation• Release & Environment Coordination• Stakeholder & Executive Alignment• AI-enabled planning and workflow automation• Vendor & cross-functional delivery coordinationCanadian Citizen | Available to relocate within 30 days | Open to international relocation and travel (EU, UAE, North America)

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Michael Thompson-Hall — Agile Team Lead Delivery Manager at Kainos in Toronto, ON, CA | Unifers