Michael Tewfick

Michael Tewfick

End user computing

Role
Technical Support Executive at Tata Consultancy Services
Location
New York, NY, US
LinkedIn followers
500 followers

About Michael Tewfick

My name is Michael Tewfick and I am an efficient-hardworking individual. I work well with others and independently. I always invest 100% in driving tasks from requests to completion. In addition to many certifications, I have an associate degree in computer information systems and bachelor’s in network administration from SUNY College of Technology at Delhi. I have had the privilege to work within prestigious organizations over the past years. My work ethics and commitment to the job exceeds expectations always which is a vital attribute to my work ethics. I accumulated experience over the past years while providing award winning service in customer service. I have been able to further excel in a secure environment working on numerous projects for New York Life Insurance. I started with TCS as an End-User Computing (EUC) Operations support. During my time with the TCS, I excelled into my new role as Executive Support lead for NYL Investors working alongside high-end VP’s and Executive support onsite and remote.

Experience

  1. Technical Support Executive

    Tata Consultancy Services

    Jul 2024 — Present · New York, NY, US

    Executive support including Investment Group

Education

  • State University of New York at Delhi

    Associates of Applied Science, Computer Information Systems

    2004 — 2006

  • State University of New York at Delhi

    Bachelor, Technology; Network Administration

    2004 — 2008

Skills

  • Firewalls
  • Reverse Engineering
  • Microsoft Office
  • Management
  • Computer Hardware
  • Visio
  • Linux
  • Sharepoint
  • Norton Ghost
  • Network Engineering
  • System Administration
  • Antivirus
  • A+ Certified
  • Information Technology
  • Operating Systems
  • Switches
  • Disaster Recovery
  • Help Desk Support
  • Network Administration
  • Network Security
  • Software Installation
  • Servers
  • Packet Analysis
  • Windows
  • Wireless Networking
  • Windows 7
  • Troubleshooting
  • Ubuntu
  • Dhcp
  • Laptops
  • Excel
  • Dns
  • Tcp/Ip
  • Microsoft Exchange
  • Network +
  • Data Center
  • Microsoft Excel
  • Vpn
  • Technical Support
  • Active Directory

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