Michael Tewfick
End user computing
- Role
- Technical Support Executive at Tata Consultancy Services
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Tewfick
My name is Michael Tewfick and I am an efficient-hardworking individual. I work well with others and independently. I always invest 100% in driving tasks from requests to completion. In addition to many certifications, I have an associate degree in computer information systems and bachelor’s in network administration from SUNY College of Technology at Delhi. I have had the privilege to work within prestigious organizations over the past years. My work ethics and commitment to the job exceeds expectations always which is a vital attribute to my work ethics. I accumulated experience over the past years while providing award winning service in customer service. I have been able to further excel in a secure environment working on numerous projects for New York Life Insurance. I started with TCS as an End-User Computing (EUC) Operations support. During my time with the TCS, I excelled into my new role as Executive Support lead for NYL Investors working alongside high-end VP’s and Executive support onsite and remote.
Experience
Technical Support Executive
Jul 2024 — Present · New York, NY, US
Executive support including Investment Group
Education
State University of New York at Delhi
Associates of Applied Science, Computer Information Systems
2004 — 2006
State University of New York at Delhi
Bachelor, Technology; Network Administration
2004 — 2008
Skills
- Firewalls
- Reverse Engineering
- Microsoft Office
- Management
- Computer Hardware
- Visio
- Linux
- Sharepoint
- Norton Ghost
- Network Engineering
- System Administration
- Antivirus
- A+ Certified
- Information Technology
- Operating Systems
- Switches
- Disaster Recovery
- Help Desk Support
- Network Administration
- Network Security
- Software Installation
- Servers
- Packet Analysis
- Windows
- Wireless Networking
- Windows 7
- Troubleshooting
- Ubuntu
- Dhcp
- Laptops
- Excel
- Dns
- Tcp/Ip
- Microsoft Exchange
- Network +
- Data Center
- Microsoft Excel
- Vpn
- Technical Support
- Active Directory
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