Michael Sylvester

About Michael Sylvester

A competent professional with around 5+ years of experience Corporate/Business Coordination.Last company worked was with Unisys client was Microsoft. Previously was working with Tech Mahindra, Hyderabad IT Service Desk, and before as an Sr.Analyst.Motivated and eager to learn, equipped to work in team as well as individually. Excellent communication, organization and documentation skills. Motivated and eager to learn, equipped to work in team as well as individually

Experience

1. Senior System Engineer

   Columbus

   Jun 2022 — Present · Hyderabad, IN

   Creating the users in the office 365 portal Experience Active DirectorySetting up various VPN portal addresses and configuring for remote usersChanges in the DL, account name and email changes.Created SOP’s and transferred KT to other teamsAssigning the D365 licenses to the users from the M365 admin centerCreating Guest user accounts in the Azure Active DirectoryHands on Experience in terminating the Admin Accounts in the Active DirectorySetting up Global Protect to the users through all the VPN tunnelsManage admin access, migrate user mailboxes to Office 365, manage feature updates, and help users install their Office appsManage groups in the organization, such as a Microsoft 365 group, distribution group, security group, or shared mailboxWorking with Alerts and IncidentsView past billing statements or view the number of assigned licenses to individual usersManage existing domains, turn on and manage multi-factor authenticationCreating Meeting rooms using scripts in the Power ShellConfiguring the MFA, Named Locations, Password Protections Investigating the User risky, Risky Users and Risky sign inWorked on Implementing Exchange online security like Anti- spam, Anti Malware, Connection Filter, Blocking the Domains and Senders, Alerts.Blocking the Spam emails through the tenant level.

Education

• Valerian Grammar School

  Kakathiya University

  2009