Michael Swan

About Michael Swan

I am an interpersonal person and love to build those around me as much as to be built up by those around me. Through the various leadership positions I have held, I have learned that authority is nothing more than responsibility; responsibility for a team, product, or outcome. Regardless of any position you hold, you are never too high up for any task. I am motivated by progress and the joy of seeing the finished product. In summary, I am a passionate, enthusiastic person who loves to dig into new challenges and create impactful solutions.

Experience

1. Head of Product Management

   Kenect

   Jul 2024 — Present · Pleasant Grove, UT, US

   As Head of Product Management at Kenect, I leads the strategic vision, development, and execution of the company\'s product portfolio. With a focus on delivering innovative, customer-centric solutions, I drive cross-functional collaboration across engineering, design, and marketing teams to ensure that Kenect\'s products continue to meet the evolving needs of its customers and maintain a competitive edge in the market.In this role, I am responsible for:Strategic Product Leadership: Defining and articulating the product vision and roadmap to align with company objectives and market opportunities, ensuring a seamless experience for Kenect’s customers.Cross-Functional Collaboration: Partnering closely with engineering, marketing, and sales teams to drive the successful development and launch of new features and products, ensuring alignment across all departments.Customer Insights and Advocacy: Engaging with customers to gather feedback, identify pain points, and transform these insights into actionable product strategies that enhance user satisfaction and retention.Market Research and Competitive Analysis: Continuously monitoring industry trends and competitive offerings to anticipate market shifts and position Kenect as an industry leader.Team Development: Leading and mentoring a team of product managers, fostering a culture of innovation, ownership, and growth within the organization.

Education

• University of Phoenix

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2015 — 2016

• SLCC

  Associate's degree, Finance, General

  2009 — 2012

• University of Phoenix

  Bachelor's Degree, Business/Finance

  2013 — 2015

Skills

• Product Management
• Product Roadmap
• Agile/Scrum
• Saas
• Leadership
• Account Management
• Management
• Sales
• Customer Service
• Customer Retention
• Team Building
• Microsoft Office
• Conflict Resolution
• Operations Management
• Training
• Property & Casualty Insurance
• Business Development
• Strategic Financial Planning
• Sales Management
• Insurance
• Sales Process
• Business Analysis
• Software as a Service (Saas)
• Sql - Queries
• Business Process Improvement
• Strategic Planning
• Business Process Development
• Analytical Skills
• Data Analysis
• Project Management
• Software Project Management