Michael Strong
Chief Operating Officer @National Payments
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WORK HISTORY
Chief Operating Officer @National Payments
Calgary, AB, CA
EDUCATION
British Columbia Institute of Technology
Marketing
ABOUT MICHAEL STRONG
With thirty years of experience in the card payment industry –majority of that period focused in the hospitality sector –Michael has earned a thorough understanding of credit card and debit card transaction processing in this sector. During this period, Michael has been instrumental in the introduction and implementation of the latest EMV Chip & Pin solutions for hotels looking to upgrade their PMS platforms that will enable them to reduce their processing risk and improve their payment efficiencies. One of Michael strengths has been in his commitment to building strong personal relationships that have allowed him to focus on meeting clients\' strategic objectives, optimizing card payment costs, minimizing card fraud risk, avoiding chargeback costs, and creating unique client solutions. This expertise has been used to create and deliver payment industry onsite implementation programs, best practices training, and superior second-level merchant services support team. As an payments expert in the hotel industry, Michael has acquired a comprehensive understanding of the essential interface between card payment solutions, and payment gateway, PMS, mobile payment, PCI solutions, terminal vendors and e-Commerce providers. This knowledge and skill covers card payment systems in the hotel sector in both Canada and the US.
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