Michael Stolp

About Michael Stolp

As Head of Learning, Research & Insights, I lead enterprise-wide initiatives that strengthen organizational capability and elevate employee and customer engagement. I oversee a high-performing team dedicated to building a culture of continuous learning and delivering actionable insights that inform strategic decisions at both the headquarters and customer level.My leadership spans employee and customer learning strategies, customer (CX) and employee (EX) research, customer succession planning for family businesses, and enterprise-level transformation projects. By integrating data-driven insights with innovative learning solutions, I enable growth, strengthen leadership pipelines, and deepen customer relationships.Through collaboration and strategic foresight, I champion initiatives that empower people, accelerate innovation, and position our employees, customers and organization for long-term success.

Experience

1. Head - Learning, Research and Insights

   AgWest Farm Credit

   Jan 2025 — Present · Spokane, WA, US

   Employee Learning and Development: Oversee comprehensive programs and learning experiences including onboarding, leadership development, and capabilities for our core business.Customer Learning: Lead outreach and professional development initiatives, including financial management; business planning; inter-generational transfer and next generation development; and economic, technology, and geo-political trends.Research Oversight: Oversee research initiatives covering customer experience, marketplace, industry, and employee experience insights.Family Business Resources and Facilitation: Direct family business facilitation practice and succession planning resources, leveraging over 20 years’ experience as a family business facilitator and trusted advisor.Strategic Leadership: Spearhead executive-level strategic and enterprise-level projects, collaborating closely with the C-suite and Board of Directors.Integration and Culture Creation: Develop and activate business purpose and core values, cultivating organizational culture.

Education

• Purdue University

  MS, Agricultural Economics

  1996 — 1998

• Washington State University

  BS, Agribusiness

  1992 — 1996

Skills

• Family Business Management
• Supervision and Mentorship
• Agriculture
• Strategic Insights and Action
• Banking
• Risk Management
• Monte Carlo Simulation
• Program Development and Delivery
• Applied Finance
• Adult Education and Training
• Customer Engagement Research
• Conflict Resolution
• Engaging Public Speaker
• Agricultural Industry Trends and Markets
• Idea Generation and Critical Questions
• Financial Analysis
• Facilitative Consulting
• Organizational Design Consulting
• Management and Leadership Succession Planning
• New Initiative Ideation and Leadership
• Portfolio Management
• Leadership Development
• Market Research
• Communications Consulting
• Project Design, Management and Delivery
• Economics
• Strategic Planning
• Asset Transition Philosophies and Planning
• Proposal Writing
• Employee Engagement Research
• Management Economics