Michael Stinner
BT Group
Leverkusen, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@BT Group
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EDUCATION
1998 — 1999
VWA Cologne
Business Administration and Management, General
SKILLS
Cross-Functional Team LeadershipCross SellingPerformance ManagementCrmOutsourcingTeam LeadershipCustomer SatisfactionMotivationOperations ManagementChange ManagementTelecommunicationsAnalysisCustomer ServiceTeam ManagementBusiness StrategyCross Functional Relationship BuildingStrategic PlanningKpi DashboardsSlaCustomer ExperienceManagementTeam BuildingContract NegotiationCustomer OrientedService DeliveryTeam MotivationCustomer SupportProject Management
ABOUT MICHAEL STINNER
Customer-focused executive and operations director with extensive telecommunications…
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