Michael Stella

Parts Director @Paul Miller Auto Group

Parsippany, NJ, US

Jaguar - Land Rover - Bentley - Rolls Royce• Directed multi-department parts operations, consistently increasing sales and gross profit margins while capturing additional manufacturer incentive revenue.• Led wholesale business growth, strengthening profitability through targeted marketing, account retention, and disciplined collections management.• Optimized inventory control, reconciling stock to accounting with near-zero variance and reducing obsolete parts through proactive age analysis.• Streamlined special order management, cutting expense exposure and improving client satisfaction with faster notification and return processes.• Reconfigured department layouts and processes, improving efficiency in shipping, receiving, and warranty storage while enforcing security and compliance standards.• Championed a culture of safety and compliance, ensuring adherence to HazMat and disposal regulations across all operations.