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Current company gnani.ai
Information Technology & Services · 130 employees · Founded 2016
Gnani.ai is a Bengaluru-based conversational AI company, founded in 2016, that focuses on voice-first, multilingual, and multimodal AI agents for enhancing enterprise customer experience (CX) automation. The company operates in various channels, including voice, chat, SMS, WhatsApp, and email, and targets large and medium enterprises across sectors such as banking, e-commerce, telecom, education technology, healthcare, and retail.
The company offers a unified voice-first AI suite that includes products like Automate365™ and Armour365™. Automate365™ provides low-code solutions for automating CX workflows and real-time agent coaching, while Armour365™ delivers AI-powered voice biometrics for secure authentication and fraud prevention. Gnani.ai emphasizes no-code/low-code platforms and has established partnerships with major tech companies and academic institutions. With a strong focus on customer-centric automation, Gnani.ai supports global operations and has been recognized for its innovative approach in the field of agentic AI.