Michael Spanarella
Award Winning Customer Success Leader | Principal Customer Success Manager | Director Customer Experience | CX Public Speaker | Global Customer Strategy and Operations | Strategic Business Operations and Planning
- Role
- Principal Customer Success Manager - Strategic and Major Accounts at Freshworks
- Location
- Aurora, CO, US
- LinkedIn followers
- 500 followers
About Michael Spanarella
Operating at an executive and operational level (I can talk to anyone), I am a Customer…
Experience
Principal Customer Success Manager - Strategic and Major Accounts
Jan 2025 — Present · Denver, CO, US
Education
Metropolitan State University of Denver
Bachelor of Business Administration (B.B.A.)
2009 — 2011
University of Colorado at Denver
Public Relations and Communications
1997 — 2002
Regis University
Master of Business Administration (MBA)
2013 — 2014
Skills
- Word
- Supply Chain Management
- Strategic Sourcing
- Accounting
- Team Building
- Powerpoint
- Planning
- Vendor Relations
- Production
- Six Sigma
- Cross-Functional Team Leadership
- Problem Solving
- Operations Management
- Inventory Management
- Process Improvement
- Excel
- Microsoft Office
- Outlook
- Lean Manufacturing
- Logistics
- Customer Satisfaction
- Budgeting
- Supervisory Skills
- Customer Service
- Pricing
- Optimization
- Negotiation
- Scheduling
- Supply Chain
- Logistics Management
- Forecasting
- Contract Management
- Contract Negotiation
- Erp
- Customer Relations
- Product Development
- Analysis
- Account Management
- Change Management
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