Michael Sorrentino

About Michael Sorrentino

I am a Senior Systems Engineer and AI-Augmented Developer with 20+ years of experience managing enterprise infrastructure in regulated, high-stakes environments. My career has been defined by stability and scale, managing global server operations for 80+ locations at Rightway Gate and ensuring GxP/21 CFR Part 11 compliance for biotech manufacturing at Wacker Biotech. I specialize in stabilizing complex ecosystems across Linux, Windows, Azure, and networking where downtime is not an option.I apply that same systems thinking to product development. I\'m the founder of My Optimized Route (myoptimizedroute.com), a proprietary multi-tenant SaaS platform for delivery route optimization, designed, architected, and brought to market as a solo technical founder using AI-augmented development. The platform serves small to enterprise delivery businesses with route optimization, near real-time driver tracking, proof of delivery, e-commerce integration, and a REST API.

Experience

1. Senior Systems Engineer

   WACKER

   Jul 2022 — Present · San Diego, CA, US

   Regional IT Leadership: Serve as the primary technical escalation point for the San Diego manufacturing site, coordinating with global infrastructure teams to support a wider workforce of 3,500+ employees and ensuring 24/7 availability for critical GxP production systems.• AI-Enhanced Operations: Operationalized Generative AI workflows to parse complex server logs and generate PowerShell/Bash automation scripts, reducing incident diagnosis time and accelerating root-cause analysis for compliant environments.• ERP & Business Process Automation: Administer NetSuite environments, designing custom approval workflows (SuiteFlow) to enforce financial controls and implementing secure hardware integrations for specialized financial operations.• Observability & Network Security: Deployed Nagios/PRTG for proactive ecosystem monitoring (improving uptime metrics by ~30%) and configured complex VLANs/firewalls to segment traffic and secure intellectual property.• Infrastructure Compliance (GxP): Manage the lifecycle of Windows/Linux servers, storage, and middleware, enforcing strict 21 CFR Part 11 compliance standards required for biopharmaceutical manufacturing.

Skills

• Apache
• Web Development
• E-Commerce
• Cloud Computing
• Mysql
• Sem
• Css
• Linux
• Web Services
• Web Design
• Wordpress
• Php
• System Administration
• Load Balancing
• Nginx
• Plesk
• Postfix
• Operating Systems
• Windows Server
• Microsoft Exchange
• Iptables
• Cisco Firewall Security
• Security Systems Integration
• Computer Security
• Barracuda Spam Firewall
• Cluster Development
• Cluster Management
• Active Directory
• Vpn
• Vmware
• Storage
• Firewalls
• Virtualization
• Search Engine Optimization (SEO)