Michael Slager
Strategic Customer Success Manager at Compliancy Group
- Role
- Strategic Customer Success Manager at Compliancy Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Slager
Strategic SaaS leader with 10+ years of experience driving B2B growth, reducing churn, and leading both customer and partner success across fintech, beauty & wellness, and insurance technology. I’ve built and scaled customer enablement frameworks, leveraged AI to automate tasks and evaluate data, and built operational playbooks that deliver.At GlossGenius, I managed a $6M ARR book serving over end users. Before that, I was the founding Account Manager and later CEO at VisualBonus, a fintech SaaS startup where I scaled operations, improved onboarding, and grew revenue by 42% YoY.What sets me apart is my ability to bridge technical and business teams, quickly build trust with partners, and design systems that scale. My background in SaaS and nonprofit leadership gives me a practical, mission-driven lens - equally focused on customer outcomes and long-term business value.
Experience
Strategic Customer Success Manager
Oct 2025 — Present · US
Education
Oral Roberts University
Master's degree, Theology
2017 — 2020
Suffolk County Community College
Associate of Science - AS, Business Administration and Management, General
2012 — 2014
Liberty University
Bachelor of Business Administration - BBA, Business/Corporate Communications
2014 — 2017
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