Michael Short
- Role
- Customer Care Operations Manager at PulteGroup
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Michael Short
A service focused, integrative hospitality professional with over 25 years of experience…
Experience
Customer Care Operations Manager
Jan 2022 — Present
Establish and maintain Customer Care Relationships with homeowners, addressing questions, concerns and warranty related repairs- Partner with trades and vendors, establishing workflow and managing completion of customer service requests- Financial management, inclusive of P&L responsibility, vendor payment and financial accountability for warranty related repairs.
Education
University of Nevada-Las Vegas
Bachelor's Degree, Hospitality Administration/Management
1994 — 1997
Skills
- Front Office
- Hotels
- Hotel Management
- Culinary Skills
- Food & Beverage
- Restaurants
- Hospitality Management
- Rooms Division
- Menu Development
- Revenue Analysis
- Pre-Opening
- Resorts
- Catering
- Hospitality Industry
- Hospitality
- Restaurant Management
- Banquets
- Cuisine
- Fine Dining
- Micros
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