Michael Scruggs
Sr Director, Information Development at Cybersource @Cybersource
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WORK HISTORY
Sr Director, Information Development at Cybersource @Cybersource
Foster City, CA, US
EDUCATION
Santa Barbara City College
AA
University of California, Berkeley
BA
US Navy Electronics Training School
Aviation Electronics, Basic Electricity and Electronics
ABOUT MICHAEL SCRUGGS
A proven leader with experience growing teams from a start-up to a profitable company. At FireEye, I built a team from 3 initial writers to 23 team members that included technical writer, an editor, a development team and a multimedia team. Together we focused on quality and getting our jobs done. The development team focused on optimizing our work through automation and user friendly tools. At Juniper Networks, I worked collaboratively across the organization to transition the docs team to example-based content writing. I also changed the processes and organization to create more efficiency and increase content quality. I am comfortable in both a start-up environment and a larger organization.
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