Michael Sahagian
Senior Customer Success Coach @ Leapsome. Building the in-person NYC CS Community.
- Role
- Senior Customer Success Coach at Leapsome
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Sahagian
NYC-based, challenging the status quo in Customer Success.Relationships matter, and as a CSM I love connecting with customers to understand what truly works best for them. I’m not here to list AI buzzwords or trends to define myself—one word does the job: authentic. That authenticity shows up in everything I do and share.Customer Success is ever evolving, and I’m driven to continuously learn, grow, and better support my customers while setting them up for long-term success. I’m passionate about building a strong Customer Success community in NYC, connecting with fellow CS leaders, and pushing our industry forward together.
Experience
Senior Customer Success Coach
Oct 2022 — Present · New York, NY, US
Education
Bucknell University
Political Science and Economics
2011 — 2015
Skills
- Public Speaking
- Non-Profits
- Teamwork
- Outlook
- Leadership
- Research
- Fundraising
- Data Analysis
- Social Media
- Communication Skills
- Event Planning
- Communication
- Marketing Research
- Microsoft Excel
- Powerpoint
- Public Relations
- Social Networking
- Microsoft Word
- Microsoft Office
- Nonprofits
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