Michael Sahagian

Michael Sahagian

Senior Customer Success Coach @ Leapsome. Building the in-person NYC CS Community.

Role
Senior Customer Success Coach at Leapsome
Location
New York, NY, US
LinkedIn followers
500 followers

About Michael Sahagian

NYC-based, challenging the status quo in Customer Success.Relationships matter, and as a CSM I love connecting with customers to understand what truly works best for them. I’m not here to list AI buzzwords or trends to define myself—one word does the job: authentic. That authenticity shows up in everything I do and share.Customer Success is ever evolving, and I’m driven to continuously learn, grow, and better support my customers while setting them up for long-term success. I’m passionate about building a strong Customer Success community in NYC, connecting with fellow CS leaders, and pushing our industry forward together.

Experience

  1. Senior Customer Success Coach

    Leapsome

    Oct 2022 — Present · New York, NY, US

Education

  • Bucknell University

    Political Science and Economics

    2011 — 2015

Skills

  • Public Speaking
  • Non-Profits
  • Teamwork
  • Outlook
  • Leadership
  • Research
  • Fundraising
  • Data Analysis
  • Social Media
  • Communication Skills
  • Event Planning
  • Communication
  • Marketing Research
  • Microsoft Excel
  • Powerpoint
  • Public Relations
  • Facebook
  • Social Networking
  • Microsoft Word
  • Microsoft Office
  • Nonprofits

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