Michael McKee

Michael McKee

People leader. Passionate about customer service excellence and process improvement.

Role
Director, Customer Support at PitchBook
Location
New York, NY, US
LinkedIn followers
500 followers

About Michael McKee

Leadership and process optimization are the cornerstones of career. My focus has been on managing a robust team and refining operational procedures. These efforts have consistently ensured superior support for partners, enhancing client satisfaction and success.Harnessing data and metrics, I\'ve effectively tracked performance, identifying trends that inform strategic decision-making. My hands-on approach in policy testing and cross-departmental collaboration has been pivotal in standardizing practices that contribute to excellence.

Experience

  1. Director, Customer Support

    PitchBook

    Feb 2025 — Present · New York, NY, US

Education

  • Enfield High School

    High School

    2006 — 2010

  • Nova Southeastern University

    Legal Studies, General

Skills

  • Real Estate
  • Microsoft Office
  • Sales
  • Leases
  • Management
  • Referrals
  • Title Insurance
  • Customer Service Training
  • Os X
  • Mac Os X
  • Sellers
  • Investment Properties
  • Single Family Homes
  • Condos
  • Foreclosures
  • Relocation
  • Lease Administration
  • Real Estate Contracts
  • Reo
  • Customer Service
  • Microsoft Word
  • Notary Public
  • Real Estate Owned (Reo)
  • Yardi
  • Microsoft Excel
  • Real Estate Transactions

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