Michael S.
Claims Manager
- Role
- Claims Manager 2 at Kemper
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Michael S.
Claims and Operations Leader with expertise in property claims, specialty vehicles, total…
Experience
Claims Manager 2
May 2022 — Present · Houston, TX, US
Manages a team of appraisers responsible for evaluating property damage and assets across various locations throughout the United States. Ensures accuracy and quality of appraisals conducted by the team, maintaining adherence to established standards and regulations.Provides guidance, training, and performance feedback to appraisers to improve their skills and maintain high appraisal standards.Conducts monthly, quarterly, and yearly audits to evaluate compliance with appraisal standards, internal procedures, and regulatory requirements.Oversees the usage of TPAs in the appraisal process, establishing strong partnerships and ensuring effective utilization of their services.Coordinates with TPAs to leverage their expertise in technical support, data analysis, and related areas, enhancing the overall appraisal process.Manages the Diminished Value department.Implements strategies to streamline processes within the Diminished Value department, improving efficiency and reducing turnaround time.
Education
San Jacinto College
Collision Management, Autobody/Collision and Repair Technology/Technician
2011 — 2013
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