Michael Ryan

About Michael Ryan

I am a highly organized, dedicated, innovative and analytical leader, with over 20 years of operational, hospitality and facilities expertise in high volume venues. As a high impact performer, I consistently deliver outstanding verifiable customer service and financial results. I have a passion for caring for employees, guests and clients through continuous process improvement.

Experience

1. General Manager

   Aramark

   Jun 2015 — Present

   Leading the largest Fresh Food Company location in the nation that features 13 points of service, including a dedicated gluten-free station, vegan station and separate certified kosher kitchen. Partnering with a team of 9 salaried managers and 150 hourly employees in both union and non-union capacities. Executing strategic operational plans, developing long term customer and client relationships all while supporting Aramarks Leadership Competencies.

Education

• New York Institute of Technology

  Bachelor of Professional Studies in Hotel and Restaurant Administration, Hospitality Administration/Management

  1984 — 1988

• New York Institute of Technology

  Bachelors, Hotel and Restaurant

  1984 — 1988

Skills

• Hotels
• Forecasting
• Event Management
• Catering
• Income Statement
• Food & Beverage
• Project Management
• Customer Service
• Restaurants
• Food Preparation
• Leadership
• Event Planning
• Profit
• Resorts
• Banquets
• Cost Control
• Customer Satisfaction
• Revenue Analysis
• Cuisine
• Culinary Skills
• Budgeting
• Food Service
• Hotel Management
• Process Scheduler
• Hospitality
• Multi-Unit
• Menu Costing
• Hiring
• Culinary Management
• Micros
• Purchasing
• Pre-Opening
• Recipes
• Budgets
• Food
• Facilities Management
• Guest Service Management
• Hospitality Industry
• Restaurant Management
• Menu Development