Michael Rohde
Revenue Generator | Relationship Expert | Solution Specialist
- Role
- Account Manager - Property Operations at Guardian Savings Bank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Account Manager - Property Operations
Dec 2024 — Present · Cincinnati, OH, US
Oversee a 20+ unit residential portfolio with a focus on tenant satisfaction, operational efficiency, and financial performance. I lead all aspects of account operations, from lease negotiation to vendor partnerships, applying a client-first approach to drive results.• Boosted on-time rent payments from 78% to 96% in under 6 months by launching a proactive tenant engagement and automated communication strategy.• Reduced vacancy by 40% in 90 days through a revamped leasing process and digital marketing campaign.• Cut operating expenses by 18% after renegotiating service contracts and optimizing vendor relationships.
Education
Xavier University
BSBA, Finance, Entrepreneurship/Entrepreneurial Studies
2007 — 2011
Skills
- Operations Management
- Microsoft Office
- Sales
- Social Networking
- Public Relations
- Powerpoint
- Microsoft Excel
- Adobe Creative Suite
- Customer Service
- Event Planning
- Social Media
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