Michael Rideau

About Michael Rideau

Managing Partner with over 20 years of comprehensive experience in business operations. Skilled in leading cross-functional teams and overseeing Sales, Marketing, Project Management, Service Management, Human Resources, Accounting, and Administrative functions. Proven track record in improving operational efficiency, and cultivating strategic partnerships. Holds a Bachelor’s in Business Administration and an Associate’s in Electrical Engineering Technology.Leadership & Oversight: Coordinated all facets of operations, including Sales, Project Management, Service, Accounting, and HR overseeing budgets of $9-11 million dollars.Sales & Marketing-Supervised the sales team, establishing target goals and sales strategies-Provided insights on emerging technologies to steer sales strategies and enhance market positioning-Oversaw the development and execution of marketing campaigns, including Google Ads and LinkedIn efforts in collaboration with an external marketing firm-Led engagement with the Louisiana Economic Development\'s Economic Gardening Initiative to implement growth strategies.Project Management-Managed $3 million in direct projects annually and provided high-level oversight on additional projects, ensuring compliance with client requirements and financial standards-Developed departmental procedures covering scheduling, budget management, purchasing, and customer communications-Coordinated with architects, contractors, and other trades to align AV system design with broader construction timelines and objectives.Service Management-Established and managed service processes, overseeing department budgets, SLAs, and support agreements with high-profile clients-Played a key role in contributing to successful contract renewals.Human Resources & Safety Management-Recruited and developed technical and managerial talent, including designing technical training programs-Implemented and maintained the company\'s safety program, ensuring compliance with Avetta, ISNetworld, and DISA.Accounting & Financial Oversight-Reviewed monthly and annual financial statements and contributed to financial planning, cash flow management, and budget adherence-Coordinated business insurance needs-Managed vendor relationships, reviewed annual spending, and collaborated with the CFO on bank account management and financial documentation, including tax filings and regulatory compliance.General Administration-Oversaw ERP software implementation and improvements, facilitating inter-departmental coordination-Managed legal contract reviews

Experience

1. Av Manager

   TruConnect

   Sep 2024 — Present · New Orleans, LA, US

Education

• Delgado Community College

  Associate's Degree

  1987 — 1989

• University of New Orleans

  Bachelor of Science (BS)

  1988 — 2000