Michael Richardson
Operations Consultant @Phm Management
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WORK HISTORY
Operations Consultant @Phm Management
Lead hotel operations for properties during management vacancies. Work across multiple departments (i.e. front desk, maintenance, housekeeping, food and beverage, etc.) to ensure brand and property standards are being met; and implement corrective measures for any deficiencies. Ensure adequate staffing is available to provide effective service for the property and guests. Oversee hiring of staff and conduct appropriate training and onboarding. Assist in the property revenue and sales strategy by analyzing corresponding reports and participating in strategy meetings.
EDUCATION
Lane College
Bachelor of Arts, Music
Union University
Master of Arts, Education
Louisiana State University
Master of Business Administration - MBA
ABOUT MICHAEL RICHARDSON
General Manager with a demonstrated history of working in the hospitality industry. Skilled in Event Planning, Management, Hospitality Management, Customer Service, and Microsoft Word. Strong administrative professional with a Master of Arts in Education from Union University.
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