Michael Reiss
Driven to Make a Difference | Exploring What’s Next
- Role
- COO at Proserve Metrics
- Location
- Palatine, IL, US
- LinkedIn followers
- 500 followers
Experience
COO
Sep 2025 — Present
At ProServe Metrics our Purpose is to enable professional services firms to improve client outcomes, increase employee satisfaction and improve bottom lines through the knowledge and use of advanced metrics.In service of that, we have created Concierge - an advanced analytics and AI powered management tool for professional services firms. Among it\'s offerings- Proprietary Advanced Metrics related to Forecasting, Staffing, Individual Performance and Pipeline Management - State of the Art Natural Language Interface to Company Data - Smart Skills Tracking - Intelligent Team Building
Education
DeVry
BSCIS, Information Systems
1983 — 1986
Skills
- Customer Service
- Sharepoint
- Business Intelligence
- Saas
- Sql
- Visio
- Strategic Planning
- Integration
- Process Improvement
- IT Management
- Software Project Management
- Requirements Analysis
- Cloud Computing
- Program Management
- Microsoft Office
- Business Analysis
- Budget
- Software Development Life Cycle (Sdlc)
- Business Process
- Vendor Management
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Management
- Disaster Recovery
- Software Development
- IT Strategy
- Sdlc
- Enterprise Software
- Enterprise Architecture
- Business Process Improvement
- Project Management
- Budgets
- Architecture
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