Michael Raasch
Manager, Enterprise Customer Success at Churnzero
- Role
- Customer Lifecycle Enablement Manager at UpGuard
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
About Michael Raasch
As a Manager of Customer Success at ChurnZero, I lead a team of Customer Success Managers dedicated to understanding our customers\' objectives and challenges. We empower them to address these issues through pragmatic solutions, providing growth at scale. With over 12 years of experience in SaaS across various industry segments, I have a strong background in customer management, forecasting, operations, and strategic planning. I strive to be a collaborative leader, working with internal and external stakeholders to drive customer success and ensure my team is empowered to provide meaningful impact to our customers\' success, which in turn drives our organizational success.
Experience
Customer Lifecycle Enablement Manager
Mar 2026 — Present
Education
The University of Kansas
Bachelor of Liberal Arts and Sciences, Major: History - Minor: Business
Skills
- Time Management
- Management
- Team Building
- Consulting
- Healthcare
- Knowledge Management
- Project Management
- Customer Satisfaction
- Training
- Customer Service
- Powerpoint
- Microsoft Excel
- Analysis
- Microsoft Office
- Sales
- Leadership
- Social Media
- Marketing
- Fundraising
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