Michael Quillen
Enterprise Transformation Leader | AI-Powered Business Program Models | PE-Backed SaaS | $20M+ Run-Rate Savings | PMO Build-Out & FedRAMP Compliance
- Role
- Senior Director, Global Business Programs & Transformation at Eptura
- Location
- Canton, GA, US
- LinkedIn followers
- 500 followers
About Michael Quillen
Enterprise transformation leader with 15+ years leading cross-functional portfolios, operating model design, and AI-enabled governance. Partner to CLT and board stakeholders to translate strategy into executable roadmaps and measurable value—improving visibility, accelerating decisions, and strengthening delivery and risk performance.How I work:• Build governance and reporting that provides real-time executive visibility (not retrospective noise).• Apply AI as a practical lever—portfolio dashboards, risk signals, and workflow automation that measurably reduce overhead.• Create durable operating systems—delivery playbooks, offshore/COE models, and compliance frameworks that keep generating value after launch.
Experience
Senior Director, Global Business Programs & Transformation
Apr 2025 — Present
Trusted Program Leader to executive leadership; drive CLT-sponsored strategic programs with clear governance, decision rights, and accountability• Established AI-enabled governance and executive reporting to increase enterprise visibility and surface risk signals• Lead enterprise R&D transformation programs with end-to-end budget oversight; institutionalize operating cadence and controls to improve predictability and risk posture• Orchestrated FedRAMP compliance, ensuring sustained audit readiness and faster evidence cycles through cross-functional leadership• Built board-ready investment cases for CLT priorities; secured funding with disciplined ROI and value-realization governance• Embedded integrated risk management across programs, sustaining mitigation and contingency plans through availability and security-driven priorities
Education
University of Houston
Finance, Finance, General
2000 — 2005
Skills
- Restaurants
- Hospitality
- Restaurant Management
- Customer Satisfaction
- Customer Service
- Team Building
- Training
- Pos
- Food
- Budgets
- Food & Beverage
- Menu Development
- Sales
- Team Leadership
- Microsoft Word
- Microsoft Office
- Income Statement
- Food Service
- Confluence
- Account Management
- Hardware
- Lead Generation
- Coaching
- Budget
- Team Management
- Dreamweaver
- Contract Negotiation
- Event Management
- Netsuite
- Catering
- Management
- Leadership
- Hiring
- Strategic Planning
- Employee Training
- Point of Sale (Pos) Systems
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