Michael Priore

Product Management | CSPO

Role
Product Manager at Crown Castle
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Michael Priore

I’m a product and implementation leader with 10+ years of experience delivering enterprise SaaS, HCM, and workflow platforms. I specialize in leading large-scale implementations, improving data quality, automating manual processes, and aligning technology with business and compliance needs.I’ve led deployments across ServiceNow, Dayforce, UKG, and other workforce systems, partnering with cross-functional teams to drive adoption, reduce operational friction, and enhance employee experience. Known as a trusted advisor and problem‑solver, I thrive in complex environments where strategy, systems, and people intersect.If you’re focused on modernizing HR tech or scaling enterprise platforms.Let\'s connect!

Experience

  1. Product Manager

    Crown Castle

    Jan 2024 — Present

    I lead large‑scale implementations of enterprise platforms—most notably ServiceNow Workplace Service Delivery (WSD), Employee Health & Safety, and Dayforce HCM—supporting thousands of employees across multi‑state operations. My work centers on workflow automation, data quality, and compliance, including building integrations that cut manual effort by 45% and ensure accurate, regulation‑ready workforce data. I’ve delivered complex implementations involving sensitive and compliance‑regulated data, directed cross‑functional delivery teams, guided executive stakeholders through platform evaluation and strategy, and served as the escalation point for risks, timelines, and adoption challenges. I also manage AI capability risk and data governance standards and have spoken as a ServiceNow Knowledge25 panelist.

Education

  • Duquesne University

    Bachelor of Music, Music Technology

    2002 — 2006

Skills

  • Sales Operations
  • Customer Retention
  • Customer Service
  • Customer Satisfaction
  • Training
  • Project Management
  • Retail
  • Management
  • Consulting
  • Customer Experience
  • Wireless Technologies
  • Microsoft Office
  • Sales
  • Telecommunications
  • Recruiting
  • Business Analysis
  • Leadership
  • Solution Selling
  • Direct Sales
  • Business Intelligence
  • Sales Process
  • Vendor Management
  • Sales Management
  • Account Management
  • Team Leadership
  • Wireless

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Michael Priore — Product Manager at Crown Castle in Pittsburgh, PA, US | Unifers