Michael Prator

About Michael Prator

Seasoned technology professional, with proficiency in: software development management…

Experience

1. Technology Product Support Director of Intellireach(Tm) and Business Innovation

   ManpowerGroup Talent Solutions

   Aug 2021 — Present · WI, US

   Develop and direct the product development roadmap for TAPFIN\'s IntelliReach and related business innovation services to drive global adoption. Managed all IntelliReach support (internal and external). Collaborate with cross-functional business teams to create innovation solutions to support ManpowerGroups\'s global client offerings. Develop and implement Data Governance processes for data warehouse and create and enforce policies for effective data management. Develop ad-hoc custom SQL scripts and reports in support of Business Intelligence group. Evaluate data analytics tools. Formulated management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data. Manage TAPFIN\'s Countersoft Gemini enterprise management and issue ticketing system. Implemented and manage TAPFIN\'s Atlassian Confluence enterprise collaborative knowledge management and documentation implementation. Develop and implement custom Gemini workflow ticketing management solutions for internal and external clients to help ensure requests are actively managed and SLAs are met. Collaborate with cross-brand peers to identify, advocate, and implement new technology supported business optimization strategies. Managed integration between IntelliReach and 3rd party technologies. Not afraid to roll up sleeves and assist in tackling any business challenge and supporting peers to ensure success.

Education

• Arizona State University

  B.A., Journalism / Public Relations

  1990 — 1994

• University of Phoenix

  MBA, Business Administration

  2004 — 2006

• Northcentral University

  PhD Candidate - ABD Status, Educational Technology

  2009 — 2014

• University of Phoenix

  MSCIS, Computer Information Systems

  1999 — 2001

• Arizona State University

  B.A., Political Science / International Relations

  1990 — 1994

Skills

• Learning Management Systems
• Higher Education
• Program Management
• Javascript
• Staff Development
• Integrating Technology in the Classroom
• Technology Education
• Web Applications
• Building Relationships
• Student Affairs
• Curriculum Design
• Process Improvement
• Adult Education
• Relationship Management
• E-Learning
• Leadership Development
• Business Process Improvement
• Accreditation
• Faculty Management
• Technological Innovation
• College Teaching
• Blended Learning
• Mysql
• Data Visualization
• Academia
• Microsoft Excel
• Training
• Usability
• Web Development
• Teaching
• Instructional Design
• Database Design
• Instructional Technology
• Educational Technology
• Project Management
• Strategic Planning
• Classroom
• Higher Education Administration
• Academic Advising
• Online Advertising