Michael Platts

Support Escalation Engineer skilled in Windows Server and Microsoft Azure

Role: Support Escalation Engineer at Microsoft
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Michael Platts

Experienced support professional with over 30 years in the tech industry, I helped…

Experience

Support Escalation Engineer
Microsoft
Jul 1994 — Present

Skills

Sccm
Virtualization
Operating Systems
Microsoft Office
Troubleshooting
Customer Relations
Windows Server 2008
Service Delivery
Windows Server 2003
Technical Support
Lync Server 2010
Microsoft Certified Professional
Iis
Network Security
Windows Xp
Security
Enterprise Software
Administration
Disaster Recovery
Scripting
Windows 7
Powershell
Firewalls
Cloud Computing
Scom
Hyper-V
Dhcp
Microsoft Exchange
System Deployment
Servers
Customer Service
Dns
Office 365
Software Documentation
Active Directory
Unix
Windows Server
Problem Solving
Group Policy
Customer Satisfaction

Contact information

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Work email
•••••@microsoft.com
Personal email
•••••@•••••.com
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Current company

Microsoft

Software Development · 10K employees · 1 Microsoft Way, Redmond, Washington, 98052, US

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

microsoft.com

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