Michael Perez
Program & Operations Director
- Role
- Director of Business Operations at Dynamic Pro Inc, Dpi
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Michael Perez
Business executive with 15+ years of experience leading service-based organizations…
Experience
Director of Business Operations
Jan 2017 — Present · Washington, DC, US
Reports to the President/CEO leading operational strategy, financial oversight, and client delivery across a portfolio of professional services engagements, including subject matter consulting and mission support projects. Manage team performance, optimize resource allocation, and drive engagement strategies across a diverse portfolio of consulting engagements. Serves as delivery lead monitoring P&L, performance of employees, and client relationship management. Upon arrival to the company the largest contract (17 FTE) was significantly underbilling and in danger of being canceled by the client due to performance issues. Rebuilt underperforming delivery team by overhauling staffing models and client engagement strategy, increasing profitability by 30%+ and securing a multiyear renewal for a previously at-risk contract. Serves as senior advisor/SME for solution assessments valued at $170M+, leading cross-functional teams to assess complex technical solutions and ensure alignment with customer requirements. Facilitate structured evaluation processes across stakeholder groups to drive transparent, defensible decision-making.
Education
James Madison University
B.S.
2000 — 2006
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