Michael Held
Cloud Technical Services Manager at Rapidscale | ITMLP | ITIL | Sec+ | Net+ | A+ |
- Role
- Tier 2 Public Cloud Manager, Cloud Technical Services at RapidScale
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Michael Held
I am a Tier 2 Public Cloud Manager with Rapidscale and live near Pittsburgh, PA with my young family. I am constantly training myself in new cybersecurity and cloud technologies and services. Currently, I am interested in trying to complete new technology certifications, as well as learning deeper skills in leading and empowering my public cloud support teams.I am currently working on- Reading through Brene Brown’s ‘Dare to Lead’- AWS Training (AWS Cloud Practitoner, SysOps Adminstrator, Security)
Experience
Tier 2 Public Cloud Manager, Cloud Technical Services
Sep 2023 — Present · Pittsburgh, PA, US
I lead a team of 10 Cloud Support Engineers on a 24/7 schedule. Our team focuses on monitoring and deep-dive fixes of cloud infrastructure in AWS, Azure, and soon Google Cloud. We also coordinate and execute maintenance for client infrastructure using tools like Cloudformation, Terraform, Puppet, EKS, ECS, AKS, Terraform, Automox, and SSM.
Education
James Madison University
BM, Music Industry
2006 — 2011
Skills
- Acting
- Voice Acting
- Musical Theatre
- Directing
- Theatrical Production
- Recording
- Protools
- Audacity
- Music Industry
- Singer-Songwriter
- Finale
- Sales
- Microsoft Office
- Insanity
- P90x
- Video Games
- Audio Engineering
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